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Javan

Customer Service Specialist with 7+ years experience in call centers

Video currículum

Remote Customer Service
HI, My name Is Javan Max. I speak fluently Spanish and English. I have over 7 years of work experience in the callcenter industry. I am certified and trained in the area of customer satisfaction and I do provide an exceptional customer experience through empathy and the adequate soft skills requires to resolve the customer concern in an efficient and effective manner.

Contacto

Miami, Florida, United States
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Provided exceptional customer support and resolved concerns efficiently using soft skills and empathy.

Bilingual CommunicationAdvanced

Fluent in Spanish and English, facilitating communication with a wide range of customers.

Soft Skills & EmpathyAdvanced

Applied soft skills to enhance customer experience and resolve issues effectively.

Customer Satisfaction CertificationIntermediate

Completed training in customer satisfaction, ensuring quality service delivery.

Resumen

Experienced call center agent with 7+ years in delivering bilingual customer support, certified in customer satisfaction, with a focus on providing empathetic and effective service.

Logros Clave

  • Over 7 years of experience in the call center industry.
  • Certified and trained in customer satisfaction, providing high-quality service.
  • Bilingual in Spanish and English, enabling support for diverse customer base.

Habilidades

Customer ServiceBilingual CommunicationSoft Skills & EmpathyCustomer Satisfaction Certification
Publicado en CazVid - 3 jul 2025
Ver más Servicio al Cliente en MiamiIn English
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