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Javan
Customer Service Specialist with 7+ years experience in call centers
Video resume
Remote Customer Service
HI, My name Is Javan Max. I speak fluently Spanish and English. I have over 7 years of work experience in the callcenter industry. I am certified and trained in the area of customer satisfaction and I do provide an exceptional customer experience through empathy and the adequate soft skills requires to resolve the customer concern in an efficient and effective manner.
Contact
Miami, Florida, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided exceptional customer support and resolved concerns efficiently using soft skills and empathy.
Bilingual CommunicationAdvanced
Fluent in Spanish and English, facilitating communication with a wide range of customers.
Soft Skills & EmpathyAdvanced
Applied soft skills to enhance customer experience and resolve issues effectively.
Customer Satisfaction CertificationIntermediate
Completed training in customer satisfaction, ensuring quality service delivery.
Summary
Experienced call center agent with 7+ years in delivering bilingual customer support, certified in customer satisfaction, with a focus on providing empathetic and effective service.
Key Achievements
- Over 7 years of experience in the call center industry.
- Certified and trained in customer satisfaction, providing high-quality service.
- Bilingual in Spanish and English, enabling support for diverse customer base.
Skills
Customer ServiceBilingual CommunicationSoft Skills & EmpathyCustomer Satisfaction Certification
Published on CazVid - Jul 3, 2025