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J

Jean

Customer Service & Tech Support Specialist with diverse experience

Contacto

Santiago de los Caballeros, Santiago Province, Dominican Republic
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Provided support and assistance to customers, resolving inquiries and issues at Conduent and other roles.

Technical SupportIntermediate

Assisted customers with technical issues, troubleshooting problems to ensure service continuity.

Sales OperationsBeginner

Participated in sales activities within Veltrex del Cibao, supporting sales processes and customer engagement.

Communication SkillsIntermediate

Communicated effectively with clients and team members, facilitating issue resolution and service delivery.

Team CollaborationIntermediate

Worked collaboratively within teams across different companies, contributing to achieving organizational goals.

Educacion

ING. INDUTRIAL
College
Completed Jun 2016

Idiomas

EnglishFluent

Resumen

Experienced in customer service, tech support, and sales across telecom and service industries. Adept at troubleshooting, client engagement, and teamwork.

Logros Clave

  • Gained experience across multiple roles including sales, customer service, and technical support, demonstrating adaptability and a broad skill set.
  • Contributed to team operations at Telecom Networks, Veltrex del Cibao, Conduent, and Can Call International, focusing on service delivery and support.
  • Developed foundational skills in customer engagement and technical troubleshooting across different industry environments.

Experiencia

Sales department

Veltrex del Cibao
March 2017 - February 2019

Tech support and customer service

Conduent
June 2016 - February 2017

Habilidades

Customer ServiceTechnical SupportSales OperationsCommunication SkillsTeam Collaboration
Publicado en CazVid - 17 may 2026
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