This is my profileContact via CazVidJean
Customer Service & Tech Support Specialist with diverse experience
Contact
Santiago de los Caballeros, Santiago Province, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers, resolving inquiries and issues at Conduent and other roles.
Technical SupportIntermediate
Assisted customers with technical issues, troubleshooting problems to ensure service continuity.
Sales OperationsBeginner
Participated in sales activities within Veltrex del Cibao, supporting sales processes and customer engagement.
Communication SkillsIntermediate
Communicated effectively with clients and team members, facilitating issue resolution and service delivery.
Team CollaborationIntermediate
Worked collaboratively within teams across different companies, contributing to achieving organizational goals.
Education
ING. INDUTRIAL
College
Completed Jun 2016
Languages
EnglishFluent
Summary
Experienced in customer service, tech support, and sales across telecom and service industries. Adept at troubleshooting, client engagement, and teamwork.
Key Achievements
- Gained experience across multiple roles including sales, customer service, and technical support, demonstrating adaptability and a broad skill set.
- Contributed to team operations at Telecom Networks, Veltrex del Cibao, Conduent, and Can Call International, focusing on service delivery and support.
- Developed foundational skills in customer engagement and technical troubleshooting across different industry environments.
Experience
Sales department
Veltrex del Cibao
March 2017 - February 2019
Tech support and customer service
Conduent
June 2016 - February 2017
Skills
Customer ServiceTechnical SupportSales OperationsCommunication SkillsTeam Collaboration
Published on CazVid - May 17, 2026