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Jeff

Customer Service & Sales Specialist with 20 years of call center experience

Video resume

Sales and Cs Specialist
I have experience on sales, CS, collections, tech support. Plenty of experience with US based customers

Contacto

San José, San José, Costa Rica
Abierto a remoto
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Competencias

Customer ServiceExpert

Provided high-quality support and communication for customers in call center settings.

SalesAdvanced

Engaged in selling services and products, enhancing sales performance in high-pressure environments.

Technical SupportIntermediate

Assisted customers with technical issues related to networking and software support.

CollectionsAdvanced

Handled collections processes, working with financial accounts and recovery strategies.

Multilingual Customer InteractionAdvanced

Supported US clients with fluent communication in English, managing diverse customer needs.

Resumen

Experienced call center professional with nearly 20 years supporting US customers in sales, collections, technical support, and customer service across financial, medical, and technical sectors.

Logros Clave

  • Accumulated nearly 20 years of experience working in call center environments across various roles including customer service, sales, collections, and technical support.
  • Gained extensive experience supporting US-based customers in financial, medical insurance, and technical networking sectors.
  • Managed diverse responsibilities contributing to improved customer satisfaction and operational efficiency.

Habilidades

Customer ServiceSalesTechnical SupportCollectionsMultilingual Customer Interaction
Publicado en CazVid - 3 jul 2025
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