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Jeff
Customer Service & Sales Specialist with 20 years of call center experience
Video resume
Sales and Cs Specialist
I have experience on sales, CS, collections, tech support. Plenty of experience with US based customers
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality support and communication for customers in call center settings.
SalesAdvanced
Engaged in selling services and products, enhancing sales performance in high-pressure environments.
Technical SupportIntermediate
Assisted customers with technical issues related to networking and software support.
CollectionsAdvanced
Handled collections processes, working with financial accounts and recovery strategies.
Multilingual Customer InteractionAdvanced
Supported US clients with fluent communication in English, managing diverse customer needs.
Summary
Experienced call center professional with nearly 20 years supporting US customers in sales, collections, technical support, and customer service across financial, medical, and technical sectors.
Key Achievements
- Accumulated nearly 20 years of experience working in call center environments across various roles including customer service, sales, collections, and technical support.
- Gained extensive experience supporting US-based customers in financial, medical insurance, and technical networking sectors.
- Managed diverse responsibilities contributing to improved customer satisfaction and operational efficiency.
Skills
Customer ServiceSalesTechnical SupportCollectionsMultilingual Customer Interaction
Published on CazVid - Jul 3, 2025