Dedicated bilingual professional with extensive experience in interpretation, customer service, and legal assistance. Skilled in accurate communication, legal procedures, and office management, with a passion for continuous improvement and client satisfaction.
Provided accurate translation and interpretation services for medical, legal, and customer service contexts.
Handled client communications effectively in bilingual support roles to resolve inquiries and enhance satisfaction.
Reviewed legal cases, drafted legal documents, and supported judicial procedures across multiple legal areas.
Proficient in managing schedules, documents, and platform systems to ensure efficient workflow.
Demonstrated quick adaptation to new environments and skills, enhancing performance in diverse roles.
Misión Bautista
Facilitated vital communication between healthcare professionals (doctors/dentists) and patients during national brigades., Demonstrated accurate and sensitive translation skills in high-pressure situations involving confidential information.
Startek
Managed communication between U.S. clients and the support team, ensuring the effective resolution of inquiries and issues., Maintained high standards of service quality and customer satisfaction in a fast-paced, goal-oriented environment.
ICC
Managed communication between U.S. clients and the support team, ensuring the effective resolution of inquiries and issues., Maintained high standards of service quality and customer satisfaction in a fast-paced, goal-oriented environment.
PROPIO
Provided professional interpretation services for U.S. clients across medical, workplace, customer service, and general inquiries, ensuring strict adherence to confidentiality and established protocols., Maintained high standards of accuracy, service quality, and customer satisfaction in a...
CONSULTORIO JURIDICO DE UNICAH
Managed and monitored cases across all legal areas, drafted legal documents, reviewed case files, and provided free legal advice to the Honduran people., Presented and handled legal and administrative proceedings at the Alcaldia Municipal del Distrito Central, located on 21 de Octubre Avenue, and...
JUZGADO CIVIL DEL DEPARTAMENTO DE FRANCISCO MORAZAN
Completed my practice at the Civil Court by thoroughly reviewing case files and conducting legal analysis, drafting and preparing court orders and procedural rulings, handling procedural corrections, admissions and dismissals, and attending hearings, gaining practical experience in civil...
BACHELOR OF SCIENCE AND HUMANITIES
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