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Jenevith
Bilingual Interpreter & Customer Service Agent with 5+ years of experience
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Competencies
Provided accurate translation and interpretation services for medical, legal, and customer service contexts.
Handled client communications effectively in bilingual support roles to resolve inquiries and enhance satisfaction.
Reviewed legal cases, drafted legal documents, and supported judicial procedures across multiple legal areas.
Proficient in managing schedules, documents, and platform systems to ensure efficient workflow.
Demonstrated quick adaptation to new environments and skills, enhancing performance in diverse roles.
Education
Languages
Summary
Dedicated bilingual professional with extensive experience in interpretation, customer service, and legal assistance. Skilled in accurate communication, legal procedures, and office management, with a passion for continuous improvement and client satisfaction.
Key Achievements
- Facilitated communication in medical settings during national brigades, ensuring accurate interpretation under pressure.
- Managed customer inquiries in fast-paced support environments, maintaining high service standards and customer satisfaction.
- Provided professional interpretation across medical, legal, and general areas, ensuring confidentiality and accuracy.
Experience
Volunteer Interpreter (Medical and Dental Brigades)
Facilitated vital communication between healthcare professionals (doctors/dentists) and patients during national brigades., Demonstrated accurate and sensitive translation skills in high-pressure situations involving confidential information.
Bilingual Customer Service Agent (English-Spanish)
Managed communication between U.S. clients and the support team, ensuring the effective resolution of inquiries and issues., Maintained high standards of service quality and customer satisfaction in a fast-paced, goal-oriented environment.
Bilingual Interpreter (Medical and On-The-Road Situations)
Managed communication between U.S. clients and the support team, ensuring the effective resolution of inquiries and issues., Maintained high standards of service quality and customer satisfaction in a fast-paced, goal-oriented environment.
Bilingual Interpreter on any area available
Provided professional interpretation services for U.S. clients across medical, workplace, customer service, and general inquiries, ensuring strict adherence to confidentiality and established protocols., Maintained high standards of accuracy, service quality, and customer satisfaction in a...
Legal Field
Managed and monitored cases across all legal areas, drafted legal documents, reviewed case files, and provided free legal advice to the Honduran people., Presented and handled legal and administrative proceedings at the Alcaldia Municipal del Distrito Central, located on 21 de Octubre Avenue, and...
Legal Practice
Completed my practice at the Civil Court by thoroughly reviewing case files and conducting legal analysis, drafting and preparing court orders and procedural rulings, handling procedural corrections, admissions and dismissals, and attending hearings, gaining practical experience in civil...