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Jessica
Customer Service Representative
Contacto
Competencias
Demonstrated experience with Inbound/Outbound Calls.
Demonstrated experience with Email Support.
Demonstrated experience with Scheduling.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with HIPAA.
Educación
Idiomas
Resumen
View Jessica's professional profile on CazVid.
Experiencia
Customer Service Representative
Handle high-volume inbound calls and appointment scheduling, Respond to customer inquiries via phone and email, Return abandoned calls and document interactions
Customer Support Coordinator
Provide virtual customer support and follow-ups, Schedule Zoom meetings and assist with orders
Customer Relations Coordinator
Schedule clients, manage accounts, and handle billing inquiries
Medical Assistant / Administrative Support
Managed phones, scheduling, patient records, and billing support, Ensured HIPAA compliance and patient confidentiality
Customer & Medical Support
Supported clear communication in medical settings