Joan - Real Estate Advisor with 5+ years of client and transaction management

Applied negotiation skills to close real estate deals and resolve conflicts effectively.

Utilized Excel, Word, and PowerPoint for documentation, analysis, and presentation purposes.

Reviewed materials and supervised installation to ensure compliance with standards at EDENORTE Dominicana.

Demonstrated strong soft skills when managing clients, coordinating calls, and organizing activities.

Guided over 50 clients in successful real estate transactions, maximizing their return on investment., Negotiated contracts and resolved legal conflicts, achieving a customer satisfaction rate of over 90%., Developed digital marketing strategies to increase property visibility.

Reviewed the quality of materials acquired through public tenders to ensure corporate standards., Supervised the installation of materials in the field, ensuring compliance with agreed specifications., Implemented quality process improvements, reducing non-conforming material costs by 15%.

Managed the client’s calendar and appointments during the pandemic., Coordinated calls and communications to schedule effective meetings., Organized daily activities, ensuring excellent remote management.