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Joel
Customer Service with multi-sector experience in client relations
Contacto
Santo Domingo, Nacional, Dominican Republic
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Applied customer service skills, communication, and negotiation in client interactions.
Communication SkillsIntermediate
Utilized effective communication to address customer needs and coordinate with teams.
Problem SolvingIntermediate
Resolved customer issues leveraging critical thinking and problem-solving abilities.
Organization & Time ManagementIntermediate
Managed scheduling and workflow to ensure timely customer support and task completion.
CRM SoftwareBeginner
Familiar with computer and CRM software for managing customer data and interactions.
Educacion
Highschool
Instituto prof. Simon Orozco
Completed 2014
Idiomas
English
Spanish
Resumen
Dedicated customer service professional experienced in client interactions, communication, and problem-solving across multiple roles.
Logros Clave
- Managed customer interactions and resolved issues across varied roles
- Developed communication, negotiation, and problem-solving skills
- Gained knowledge of CRM software and organizational tools
Experiencia
CUSTOMER SERVICE
Convergys
April 2015 - 2018
Appointment Setter
Outplex
June 2020 - 2022
Care Coordinator
Caresolace
August 2022 - 2024
Habilidades
Customer ServiceCommunication SkillsProblem SolvingOrganization & Time ManagementCRM Software
Publicado en CazVid - 17 may 2026