This is my profileContact via CazVidJoel
Customer Service with multi-sector experience in client relations
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied customer service skills, communication, and negotiation in client interactions.
Communication SkillsIntermediate
Utilized effective communication to address customer needs and coordinate with teams.
Problem SolvingIntermediate
Resolved customer issues leveraging critical thinking and problem-solving abilities.
Organization & Time ManagementIntermediate
Managed scheduling and workflow to ensure timely customer support and task completion.
CRM SoftwareBeginner
Familiar with computer and CRM software for managing customer data and interactions.
Education
Highschool
Instituto prof. Simon Orozco
Completed 2014
Languages
English
Spanish
Summary
Dedicated customer service professional experienced in client interactions, communication, and problem-solving across multiple roles.
Key Achievements
- Managed customer interactions and resolved issues across varied roles
- Developed communication, negotiation, and problem-solving skills
- Gained knowledge of CRM software and organizational tools
Experience
CUSTOMER SERVICE
Convergys
April 2015 - 2018
Appointment Setter
Outplex
June 2020 - 2022
Care Coordinator
Caresolace
August 2022 - 2024
Skills
Customer ServiceCommunication SkillsProblem SolvingOrganization & Time ManagementCRM Software
Published on CazVid - May 17, 2026