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J

Jorge

Customer Service with diverse sales and retention experience

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided direct support and assistance to customers for telecommunications and energy accounts.

SalesIntermediate

Engaged in selling devices, phone lines, and protection plans to a diverse customer base.

RetentionIntermediate

Performed duties aimed at retaining customers and enhancing satisfaction across accounts.

Account ManagementBeginner

Managed customer interactions across multiple service accounts, including troubleshooting and support.

Idiomas

SpanishNative
EnglishFluent

Resumen

Experienced in providing customer support, sales, and retention services within the telecom and energy sectors.

Logros Clave

  • Handled customer service and sales for AT&T, including selling phone lines and devices
  • Transferred to NRG account to provide customer support and retention services
  • Performed sales of surge protections and protection plans for ACS

Experiencia

Customer Service and Sales

Alorica
08/10/2018 - 07/05/2022

Customer services and sales for AT&T account, Selling phone lines and devices, Transferred to NRG account as customer services, Sales for surge protections and protections for ACS, Retention duties

Habilidades

Customer ServiceSalesRetentionAccount Management
Publicado en CazVid - 3 jul 2025
Ver más Servicio al Cliente en Guatemala CityIn English
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