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Jorge
Technical Support Specialist with 8+ years of diverse industry experience
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Competencias
Provided technical troubleshooting and support for software and hardware issues using tools like Windows, O365, and ServiceNow.
Applied data analysis skills using Power BI, SQL, Oracle, and Jupyter Notebooks for business insights.
Managed databases with MS SQL Management Studio, SQL Server Configuration, NoSQL, and Oracle Cloud applications.
Handled customer inquiries and support at Bank of America and Zurich Insurance Group, ensuring client satisfaction.
Coordinated logistics and database updates at Telechtronics, demonstrating operational support skills.
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Resumen
Experienced professional with a strong background in technical support, data analysis, and operational coordination across various industries.
Logros Clave
- Provided technical support across multiple platforms including Windows, O365, and Active Directory.
- Utilized various data analysis tools such as Power BI, MS SQL, and Oracle Cloud to support operational needs.
- Gained experience in customer service, logistics, and finance roles, demonstrating versatility and role progression.