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Jorge
Consumer Service Agent
Contacto
Bogotá, Bogota D.C., Colombia
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Handled customer inquiries and resolved issues efficiently in call center settings.
Communication SkillsIntermediate
Provided clear and effective communication with diverse customer bases.
Problem SolvingIntermediate
Addressed customer concerns by diagnosing issues and offering suitable solutions.
MultitaskingBeginner
Managed multiple customer interactions accurately within dynamic environments.
Educación
Administrative Technician
SENA
Completed 2017
Undergraduate Degree
Universidad ECCI
Completed 2022
Idiomas
EnglishC1
Resumen
Dedicated customer service agent with hands-on experience at Concentrix and 24/7 Intouch. Skilled in communication, problem-solving, and managing customer relations. Committed to providing quality support and enhancing customer satisfaction.
Logros Clave
- Served as a Consumer Service Agent at Concentrix and 24/7 Intouch, providing support and resolving customer inquiries.
- Gained experience in high-volume customer service environments, handling varied customer needs.
- Progressed in roles focusing on communication, problem-solving, and customer satisfaction.
Experiencia
consumer service agent
Concentrix
07/2024 - 07/2025
consumer service agent
24/7 Intouch
05/2023 - 12/2023
Habilidades
Customer ServiceCommunication SkillsProblem SolvingMultitasking
Publicado en CazVid - 17 may 2026