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J

Jorge

Consumer Service Agent

Contato

Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Handled customer inquiries and resolved issues efficiently in call center settings.

Communication SkillsIntermediate

Provided clear and effective communication with diverse customer bases.

Problem SolvingIntermediate

Addressed customer concerns by diagnosing issues and offering suitable solutions.

MultitaskingBeginner

Managed multiple customer interactions accurately within dynamic environments.

Formação acadêmica

Administrative Technician
SENA
Completed 2017
Undergraduate Degree
Universidad ECCI
Completed 2022

Idiomas

EnglishC1

Resumo

Dedicated customer service agent with hands-on experience at Concentrix and 24/7 Intouch. Skilled in communication, problem-solving, and managing customer relations. Committed to providing quality support and enhancing customer satisfaction.

Principais conquistas

  • Served as a Consumer Service Agent at Concentrix and 24/7 Intouch, providing support and resolving customer inquiries.
  • Gained experience in high-volume customer service environments, handling varied customer needs.
  • Progressed in roles focusing on communication, problem-solving, and customer satisfaction.

Experiência

consumer service agent

Concentrix
07/2024 - 07/2025

consumer service agent

24/7 Intouch
05/2023 - 12/2023

Habilidades

Customer ServiceCommunication SkillsProblem SolvingMultitasking
Publicado na CazVid - 17 de mai. de 2026
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