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J

Jose

Recruiter with 5+ years of hiring and talent acquisition expertise

Contacto

Quetzaltenango, Quetzaltenango, Guatemala
Disponible en CazVid
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Competencias

Recruitment & StaffingAdvanced

Handled end-to-end recruitment for large-scale hiring projects, including verification and onboarding.

Customer ServiceIntermediate

Provided customer assistance for telecom and utility services, handling inquiries and resolving issues.

Verification & DocumentationAdvanced

Conducted candidate verification through interviews and documentation review to ensure compliance.

Communication SkillsAdvanced

Effectively communicated with candidates, clients, and customers across diverse roles.

Sales SupportIntermediate

Supervised sales and renewal processes for mobile, TV, and phone plans at Telecomunicaciones de Guatemala.

Educación

Organizational / Industrial Psychology Degree
Rafael Landivar University
Completed 2013

Idiomas

EnglishProficient
SpanishNative

Resumen

Experienced recruiter and customer service professional with a strong background in managing recruitment processes, verifying candidate profiles, and providing client support across various industries.

Logros Clave

  • Managed recruitment processes for over 1,200 employees across multiple companies
  • Verified candidate profiles through thorough interviews and documentation checks
  • Led the move of recruitment processes to verification stages, streamlining hiring workflows

Experiencia

Lead Recruiter

Everise
08/2023 - 08/2024

Effectively managed the recruitment process, Verified candidate's profiles through a thorough interview and tests, Moved their process to the verification step to complete the hire

Recruitment Assistant

Nearsol
02/2023 - 05/2023

Effectively managed the recruitment process of over 200 employees, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs, Moved their process to the verification step

Recruitment Senior Executive

24/7.ai
08/2021 - 09/2022

Effectively managed the recruitment process of over 1000 employees, Developed intensive, ambitious business strategies, short-term goals, and long-term objectives, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs.

Customer Service Representative

Allied Global
01/2021 - 06/2021

Provided customer service to a variety of customers all over the U.S., Assisted customers regarding phone activation and general issues related to the service

Customer Service Representative

Telus International
06/2019 - 01/2021

Provided customer service to a variety of customers all over the U.S., Assisted customers regarding electric bill and general issues related to the service

Store Supervisor

Telecomunicaciones de Guatemala
09/2015 - 06/2018

Verification of properly performed tasks, properly achieved goals and deadlines as well as shadowing with employees to ensure the proper customer service was provided, Properly performed Cell phone, Phone and TV plan sales, Renewal of contracts and retention of customers

Recruiter

Genpact
04/2015 - 09/2015

Effectively managed the whole recruitment process, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs

Customer Service Representative

Acs
08/2014 - 03/2015

Successfully provided worldwide assistance regarding order, tracking, and delivery of different products

Executive Recruiter

Transactel
03/2009 - 06/2013

Habilidades

Recruitment & StaffingCustomer ServiceVerification & DocumentationCommunication SkillsSales Support
Publicado en CazVid - 3 jul 2025
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