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Recruiter with 5+ years of hiring and talent acquisition expertise
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Competencies
Handled end-to-end recruitment for large-scale hiring projects, including verification and onboarding.
Provided customer assistance for telecom and utility services, handling inquiries and resolving issues.
Conducted candidate verification through interviews and documentation review to ensure compliance.
Effectively communicated with candidates, clients, and customers across diverse roles.
Supervised sales and renewal processes for mobile, TV, and phone plans at Telecomunicaciones de Guatemala.
Education
Languages
Summary
Experienced recruiter and customer service professional with a strong background in managing recruitment processes, verifying candidate profiles, and providing client support across various industries.
Key Achievements
- Managed recruitment processes for over 1,200 employees across multiple companies
- Verified candidate profiles through thorough interviews and documentation checks
- Led the move of recruitment processes to verification stages, streamlining hiring workflows
Experience
Lead Recruiter
Effectively managed the recruitment process, Verified candidate's profiles through a thorough interview and tests, Moved their process to the verification step to complete the hire
Recruitment Assistant
Effectively managed the recruitment process of over 200 employees, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs, Moved their process to the verification step
Recruitment Senior Executive
Effectively managed the recruitment process of over 1000 employees, Developed intensive, ambitious business strategies, short-term goals, and long-term objectives, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs.
Customer Service Representative
Provided customer service to a variety of customers all over the U.S., Assisted customers regarding phone activation and general issues related to the service
Customer Service Representative
Provided customer service to a variety of customers all over the U.S., Assisted customers regarding electric bill and general issues related to the service
Store Supervisor
Verification of properly performed tasks, properly achieved goals and deadlines as well as shadowing with employees to ensure the proper customer service was provided, Properly performed Cell phone, Phone and TV plan sales, Renewal of contracts and retention of customers
Recruiter
Effectively managed the whole recruitment process, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs
Customer Service Representative
Successfully provided worldwide assistance regarding order, tracking, and delivery of different products