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José
Customer Service and Administration Specialist with Bilingual Skills
Contacto
Competencias
Provided support to customers in fast-paced environments, ensuring resolution and satisfaction.
Organized and managed administrative documents, and handled event documentation for timely completion.
Communicated effectively in Spanish and English, facilitating clear exchanges in diverse teams.
Utilized hardware, software, and productivity tools like Microsoft Office and Google Workspace for task execution.
Collaborated with colleagues to review work and prevent security issues in customer service workflows.
Educacion
Idiomas
Resumen
Bilingual professional experienced in customer service, administration, and team support, with diverse skills in communication, organization, and technical tools.
Logros Clave
- Handled multiple customer queries simultaneously with low response times at Concentrix
- Assisted new employees with program usage and guides, contributing to team onboarding
- Managed student enrollment and organized administrative documents at Salesiano Don Bosco
Experiencia
Customer service and administration
customer service, document creation for upcoming events, student enrollment management, organizing administrative documents for timely completion
Bilingual Customer Service
handling multiple customers simultaneously with low response times, assisting new employees with program usage and guides, reviewing colleagues' work to prevent security issues or data breaches