This is my profileContact via CazVid
José
Customer Service and Administration Specialist with Bilingual Skills
Contact
Competencies
Provided support to customers in fast-paced environments, ensuring resolution and satisfaction.
Organized and managed administrative documents, and handled event documentation for timely completion.
Communicated effectively in Spanish and English, facilitating clear exchanges in diverse teams.
Utilized hardware, software, and productivity tools like Microsoft Office and Google Workspace for task execution.
Collaborated with colleagues to review work and prevent security issues in customer service workflows.
Education
Languages
Summary
Bilingual professional experienced in customer service, administration, and team support, with diverse skills in communication, organization, and technical tools.
Key Achievements
- Handled multiple customer queries simultaneously with low response times at Concentrix
- Assisted new employees with program usage and guides, contributing to team onboarding
- Managed student enrollment and organized administrative documents at Salesiano Don Bosco
Experience
Customer service and administration
customer service, document creation for upcoming events, student enrollment management, organizing administrative documents for timely completion
Bilingual Customer Service
handling multiple customers simultaneously with low response times, assisting new employees with program usage and guides, reviewing colleagues' work to prevent security issues or data breaches