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Jose
Customer Service Representative with 3 years in call center industry
Video currículum
Customer service representative
Hi I do have experience working and the call center Industry 3 years experience trouble Shooting cameros from Google. My job was verify information from the customer identify, identifying the problem, do probing questions and resolve and document the case on each call.
Contacto
Tegucigalpa, Francisco Morazán, Honduras
Abierto a remoto
Disponible en CazVid
Competencias
Customer SupportIntermediate
Handled customer inquiries, verified information, and resolved issues via calls.
TroubleshootingIntermediate
Diagnosed and resolved technical issues related to cameras and Google services.
Communication SkillsIntermediate
Communicated effectively with customers, including learning English as a second language.
DocumentationAdvanced
Documented case information accurately for each customer interaction.
Resumen
Experienced call center agent with 3 years in customer service and troubleshooting, fluent in Spanish and learning English.
Logros Clave
- Gained 3 years of experience in call center customer service.
- Verified customer information and diagnosed issues efficiently.
- Documented case details in CRM system for each customer interaction.
Habilidades
Customer SupportTroubleshootingCommunication SkillsDocumentation
Publicado en CazVid - 3 jul 2025