This is my profileContact via CazVid
Jose
Customer Service Representative with 3 years in call center industry
Video resume
Customer service representative
Hi I do have experience working and the call center Industry 3 years experience trouble Shooting cameros from Google. My job was verify information from the customer identify, identifying the problem, do probing questions and resolve and document the case on each call.
Contact
Tegucigalpa, Francisco Morazán, Honduras
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Handled customer inquiries, verified information, and resolved issues via calls.
TroubleshootingIntermediate
Diagnosed and resolved technical issues related to cameras and Google services.
Communication SkillsIntermediate
Communicated effectively with customers, including learning English as a second language.
DocumentationAdvanced
Documented case information accurately for each customer interaction.
Summary
Experienced call center agent with 3 years in customer service and troubleshooting, fluent in Spanish and learning English.
Key Achievements
- Gained 3 years of experience in call center customer service.
- Verified customer information and diagnosed issues efficiently.
- Documented case details in CRM system for each customer interaction.
Skills
Customer SupportTroubleshootingCommunication SkillsDocumentation
Published on CazVid - Jul 3, 2025