Experienced IT support professional skilled in network troubleshooting, software configuration, and technical assistance.
Diagnosed and resolved hardware, software, and network connectivity problems efficiently in support roles.
Provided technical support for desktop, laptop, server issues, and remote troubleshooting.
Installed, configured, and updated software applications across multiple systems to ensure efficiency.
Supported and maintained MS Office applications for users to improve productivity.
Eurofins Costa Rica
Diagnose and resolve hardware, software, and network connectivity problems efficiently., Configured network printers and resolved printing issues to ensure right operation., Provided technical support for desktop and laptop and server issues to enhance employee productivity., Installed, configured,...
Auxis Costa Rica
Diagnose and resolve hardware, software, and network connectivity problems efficiently., Provided technical support for servers desktop and laptop issues to enhance employee productivity., Installed, configured, and updated software applications ocassionally
Bachillerato Secundaria x Madurez
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Utilized Active Directory and Azure to manage user accounts and system access.
