Jose - ICT Support Specialist with 8 years in Multiplatform Technical Support

San Jose, San José, Costa RicaRemotoen

Provided technical support across diverse platforms including Windows, Apple, Android, and cloud services to North American and Latin American clients.

Supported resilience and troubleshooting efforts for cloud services such as Azure, Google Cloud, AWS, and Microsoft technologies.

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Resumen

Experienced ICT support specialist with 8 years supporting diverse technologies and cloud services for North American and Latin American clients.

Video Resume

Logros Clave

Gained extensive experience working with international clients, demonstrating strong communication and problem-solving skills.

Habilidades

Technical SupportAdvanced

Provided technical assistance and troubleshooting for various platforms and cloud services.

Cloud TechnologiesIntermediate

Supported and maintained services on Azure, Google Cloud, and AWS, ensuring resilience and performance.

Multilingual CommunicationIntermediate

Assisted clients in Latin America and North America, facilitating effective communication in diverse cultural contexts.

Client Support & Problem ResolutionAdvanced

Handled client issues efficiently, demonstrating a strong focus on customer satisfaction.

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