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Jose
ICT Support Specialist with 8 years in Multiplatform Technical Support
Video resume
ICT Support at West Monroe.
It support for Brazil. LATAM and NorthAmerica in various platforms such as windows. Apple. Google cloud. Azure. Aws. Etc.
Contact
San Jose, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Technical SupportAdvanced
Provided technical assistance and troubleshooting for various platforms and cloud services.
Cloud TechnologiesIntermediate
Supported and maintained services on Azure, Google Cloud, and AWS, ensuring resilience and performance.
Multilingual CommunicationIntermediate
Assisted clients in Latin America and North America, facilitating effective communication in diverse cultural contexts.
Client Support & Problem ResolutionAdvanced
Handled client issues efficiently, demonstrating a strong focus on customer satisfaction.
Summary
Experienced ICT support specialist with 8 years supporting diverse technologies and cloud services for North American and Latin American clients.
Key Achievements
- Provided technical support across diverse platforms including Windows, Apple, Android, and cloud services to North American and Latin American clients.
- Supported resilience and troubleshooting efforts for cloud services such as Azure, Google Cloud, AWS, and Microsoft technologies.
- Gained extensive experience working with international clients, demonstrating strong communication and problem-solving skills.
Skills
Technical SupportCloud TechnologiesMultilingual CommunicationClient Support & Problem Resolution
Published on CazVid - Jul 3, 2025