Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Jose
Welcome to CazVid!
Contacto
Competencias
Demonstrated experience with Technical assistance.
Demonstrated experience with Case tracking.
Demonstrated experience with Quality standards.
Educacion
Idiomas
Experiencia
English-Spanish Interpreter
Conducting textual and oral translations to medical staff and patients on the medical area.
Customer Service Representative - English-Spanish Tech Support
Provide technical assistance to Spanish/English-speaking customers, resolving issues related to devices and services., Responsible for case tracking using CRM tools, following quality standards, and contributing to a fast-paced, results-driven team environment.
Customer Service Representative II - English-Ticket Support
Provided professional support to customers regarding device-related inquiries, including troubleshooting, warranty policies, returns, and order issues., Assisted customers with the process of obtaining new devices, ensuring a seamless and efficient experience., Delivered accurate information and timely resolutions through CRM Tools (Zendesk), maintaining high standards of quality and customer satisfaction.