Jose - Production Supervisor with 10+ years of experience in manufacturing

Applied project management skills to coordinate production and quality improvement initiatives.

Implemented Lean tools to optimize manufacturing processes and reduce waste.

Ensured compliance with ISO 9000 quality management standards across production units.

Managed industrial engineering activities related to production efficiency and quality assurance.

Provided customer support via call center, addressing concerns in English for US customers.

Establish and guarantee Quality standards and procedures throughout the production process., Make Plans and coordinate production according to the demand established by the Customers., Coordinate strategies for the fulfillment of the production plan on a daily basis., Verify and guarantee compliance with the 6S Methodology in the plant., Review Head Counts to guarantee the required personnel according to the workload.

Receiving calls in English from customers in U.S. and interact with them to provide with a good customer service experience and solve any concerns they may have.

Recruit personnel for the Quality department and ensure proper training in handling specifications, sampling, auditing, etc., Monitor, establish and guarantee Quality standards and procedures throughout the production process.