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Jose
Production Superintendent
Currículo em vídeo
Contato
Competências
Applied project management skills to coordinate production and quality improvement initiatives.
Implemented Lean tools to optimize manufacturing processes and reduce waste.
Ensured compliance with ISO 9000 quality management standards across production units.
Managed industrial engineering activities related to production efficiency and quality assurance.
Provided customer support via call center, addressing concerns in English for US customers.
Formação acadêmica
Idiomas
Resumo
Industrial engineer with extensive experience managing manufacturing plants, ensuring quality standards, and leading customer service initiatives.
Principais conquistas
- Established and maintained quality standards and procedures across production processes at Imperial Tobacco La Romana.
- Recruited and trained personnel for the Quality department at WW International, ensuring adherence to standards.
- Coordinated production planning and ensured compliance with 6S Methodology in manufacturing environments.
Experiência
Production Superintendent
Establish and guarantee Quality standards and procedures throughout the production process., Make Plans and coordinate production according to the demand established by the Customers., Coordinate strategies for the fulfillment of the production plan on a daily basis., Verify and guarantee compliance with the 6S Methodology in the plant., Review Head Counts to guarantee the required personnel according to the workload.
Customer Service Representative
Receiving calls in English from customers in U.S. and interact with them to provide with a good customer service experience and solve any concerns they may have.
Recruit personnel for the Quality department and ensure proper training in handling specifications, sampling, auditing, etc., Monitor, establish and guarantee Quality standards and procedures throughout the production process.