Experienced in call management, interpretation, and documentation within customer service and healthcare environments. Skilled in handling bilingual communications and maintaining efficient workflows.
Utilized English-Spanish interpretation skills to enhance customer interactions.
Managed customer inquiries and scheduling efficiently across multiple roles.
Handled inbound and outbound calls in healthcare and customer service settings.
Maintained and managed documentation using Microsoft Office tools.
Foundever
Interpretation (English-Spanish) when it was required in certain calls
RemitlyNicaragua
Oclinicals
Inbound calls, Outbound calls
HIGH SCHOOL DEGREE
Administración y desarrollo turístico
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Utilized Microsoft Word, Excel, and PowerPoint for various administrative tasks.
