Experienced Product Manager specializing in tech solutions with a focus on delivering impactful products through effective project execution and cross-functional collaboration.
Managed product development projects from conception to launch, coordinating teams and timelines.
Applied Scrum and Kanban frameworks to improve team efficiency and delivery cycles.
Conducted market research to identify customer needs and inform product strategy.
Facilitated communication between technical teams, executives, and clients to ensure alignment.
Alorica
Handling a high volume of inbound calls and chats as well as emails daily., Answering customer questions and resolving issues.
Computer Science
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