Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Joseph
Customer Service
Contato
Santo Domingo, Nacional, Dominican Republic
Disponível na CazVid
Competências
Project ManagementAvanzado
Managed product development projects from conception to launch, coordinating teams and timelines.
Agile MethodologiesIntermedio
Applied Scrum and Kanban frameworks to improve team efficiency and delivery cycles.
Market AnalysisIntermedio
Conducted market research to identify customer needs and inform product strategy.
Stakeholder CommunicationAvanzado
Facilitated communication between technical teams, executives, and clients to ensure alignment.
Formação acadêmica
Computer Science
Golden Star
Completed 2016
Resumo
Experienced Product Manager specializing in tech solutions with a focus on delivering impactful products through effective project execution and cross-functional collaboration.
Principais conquistas
- Led development of a new product line, increasing market share by 20%
- Streamlined product lifecycle processes, reducing time-to-market by 15%
- Collaborated with cross-functional teams to deliver projects on time and within scope
Experiência
Customer Service
Alorica
July 2022 - March 2024
Handling a high volume of inbound calls and chats as well as emails daily., Answering customer questions and resolving issues.
Habilidades
Project ManagementAgile MethodologiesMarket AnalysisStakeholder Communication
Publicado na CazVid - 17 de mai. de 2026