Demonstrated experience with System Administration.
Demonstrated experience with VMWare Technologies.
Demonstrated experience with Process Optimization.
Demonstrated experience with Server Configuration.
Quest Software
Provide support to Tier-1 engineers with complex integration of virtualized or physical appliances into the customer environment, Technical Lead for a team of 10 engineers, Knowledge base and product defect documentation, Take ownership of escalated service request and bring them to satisfactory resolution., Training of new hire engineers.
Quest Software
KACE Support Team Lead. Develops staff through coaching and performance feedback., Work closely and effectively with other business units to support our customer and teams.
Quest Software
Manage a team of 14 support engineers that provide solution to integrations of Quest’s Software into customer’s complex environments., Working with customers and internal teams to resolve escalations.
Quest Software
Provide remote Sysadmin and implementation assistance to integrate a software appliances to customer’s diverse environments.
Master’s Degree
Bachelor’s Degree
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