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Juan
Customer Service & Technical Support Specialist with 5 years experience
Video resume
Customer service agent
Provide customer service, technical support, coaching or training within a call center environment
Contacto
Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Delivered customer support and resolved client issues efficiently in call center settings
Technical SupportIntermediate
Provided technical assistance, troubleshooting, and guidance to customers
Training & CoachingIntermediate
Conducted training sessions and coached team members to improve service quality
Programming & Web Design KnowledgeBeginner
Possesses foundational knowledge of programming and web design for potential integration into support roles
Resumen
Experienced support agent with 5 years in call centers, specializing in customer service and technical support, with coaching and training skills.
Logros Clave
- Provided customer service and technical support in call center environment for 5 years
- Utilized coaching and training skills to enhance team performance
- Gained knowledge in programming and web design while focusing on customer service
Habilidades
Customer ServiceTechnical SupportTraining & CoachingProgramming & Web Design Knowledge
Publicado en CazVid - 3 jul 2025