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Juan
Customer service agent
Currículo em vídeo
Customer service agent
Provide customer service, technical support, coaching or training within a call center environment
Contato
Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Delivered customer support and resolved client issues efficiently in call center settings
Technical SupportIntermediate
Provided technical assistance, troubleshooting, and guidance to customers
Training & CoachingIntermediate
Conducted training sessions and coached team members to improve service quality
Programming & Web Design KnowledgeBeginner
Possesses foundational knowledge of programming and web design for potential integration into support roles
Resumo
Experienced support agent with 5 years in call centers, specializing in customer service and technical support, with coaching and training skills.
Principais conquistas
- Provided customer service and technical support in call center environment for 5 years
- Utilized coaching and training skills to enhance team performance
- Gained knowledge in programming and web design while focusing on customer service
Habilidades
Customer ServiceTechnical SupportTraining & CoachingProgramming & Web Design Knowledge
Publicado na CazVid - 3 de jul. de 2025