Skilled in property management, vendor relations, maintenance supervision, and customer service with over a decade of experience in real estate operations.
Managing property operations, maintenance, and vendor relations to ensure service quality.
Negotiating with vendors to optimize service delivery and manage budgets effectively.
Providing high-quality customer service to owners, tenants, and vendors to enhance satisfaction.
Handling invoicing, collections, and billing details to maintain financial accuracy.
Local Leasing PM LLC
Serve as primary contact for owners, vendors, and tenants, ensuring prompt issue resolution., Coordinate maintenance operations, unit turns, and after-hours emergencies., Streamlined vendor onboarding and billing accuracy across 190+ properties., Managed invoicing, auditing, and special projects...
Ally Realty LLC
Supported property operations during portfolio transition to Local Leasing PM., Resolved maintenance and service tickets, ensuring timely vendor performance., Oversaw invoicing, collections, and documentation for 150+ units., Assisted with insurance and home warranty claims, reducing turnaround...
Lonnie Bush Property Management
Supervised maintenance technicians and coordinated recurring work orders., Strengthened vendor communication and enforced company procedures., Improved response efficiency by restructuring maintenance request tracking., Handled lease renewals, inspections, and account reconciliations.
Project Engineering
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Resolving technical issues, particularly related to internet services and connectivity.
Empire Industries LLC / Mynd PM
Oversaw make-ready process ensuring all vacant units met company standards., Scheduled and managed vendors for rehabs and inspections., Streamlined documentation and invoicing processes, improving accuracy., Delivered high-quality customer service and improved turnaround times.
NR Finance Mexico (Associated with Nissan Motor Acceptance Corporation)
Negotiated payment plans and managed delinquent accounts in compliance with regulations., Improved recovery rates through proactive communication and accurate records.
Teleperformance Group (Comcast Campaign)
Delivered advanced technical support for internet services., Troubleshooted connectivity issues and met all quality performance metrics.
