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Juan
Property Management & Maintenance Coordinator with 10+ years in Real Estate
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Competencies
Managing property operations, maintenance, and vendor relations to ensure service quality.
Negotiating with vendors to optimize service delivery and manage budgets effectively.
Providing high-quality customer service to owners, tenants, and vendors to enhance satisfaction.
Handling invoicing, collections, and billing details to maintain financial accuracy.
Resolving technical issues, particularly related to internet services and connectivity.
Education
Languages
Summary
Skilled in property management, vendor relations, maintenance supervision, and customer service with over a decade of experience in real estate operations.
Key Achievements
- Streamlined vendor onboarding and billing accuracy across 190+ properties at Local Leasing PM LLC.
- Supported portfolio transition and improved owner communication processes at Ally Realty LLC.
- Supervised maintenance technicians and improved response efficiency at Lonnie Bush Property Management.
Experience
Property Manager Assistant / Maintenance Coordinator
Serve as primary contact for owners, vendors, and tenants, ensuring prompt issue resolution., Coordinate maintenance operations, unit turns, and after-hours emergencies., Streamlined vendor onboarding and billing accuracy across 190+ properties., Managed invoicing, auditing, and special projects...
Property Manager Assistant
Supported property operations during portfolio transition to Local Leasing PM., Resolved maintenance and service tickets, ensuring timely vendor performance., Oversaw invoicing, collections, and documentation for 150+ units., Assisted with insurance and home warranty claims, reducing turnaround...
Property Manager Assistant / Maintenance Supervisor
Supervised maintenance technicians and coordinated recurring work orders., Strengthened vendor communication and enforced company procedures., Improved response efficiency by restructuring maintenance request tracking., Handled lease renewals, inspections, and account reconciliations.
Make Ready Specialist / Maintenance Coordinator
Oversaw make-ready process ensuring all vacant units met company standards., Scheduled and managed vendors for rehabs and inspections., Streamlined documentation and invoicing processes, improving accuracy., Delivered high-quality customer service and improved turnaround times.
Collections Specialist
Negotiated payment plans and managed delinquent accounts in compliance with regulations., Improved recovery rates through proactive communication and accurate records.
Customer Service / Technical Support Specialist
Delivered advanced technical support for internet services., Troubleshooted connectivity issues and met all quality performance metrics.