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Juan
Customer Service & Tech Support Specialist with 12 years in Call Centers
Video resume
ÍT helpdesk sales costumer service agent
I have experience in customer service both I have in what is called billing case support and hybrid meaning that apart from the customers hearing I also offer them extra services I do tech support sales and interpretation also I've been doing this for 12 years
Contacto
Hermosillo, Sonora, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Handled billing, support, and customer interactions in call centers for over a decade.
Technical SupportIntermediate
Provided hardware and software troubleshooting and technical assistance in IT environments.
Sales & UpsellingIntermediate
Engaged customers in selling additional services and out-front sales activities.
InterpretationBeginner
Conducted interpretation for client support and communication purposes.
Resumen
Dedicated call center agent with 12 years expertise in customer service, technical support, and sales.
Logros Clave
- Gained extensive experience in customer service, billing, and hybrid support roles
- Provided technical support across IT and call center environments, including out-front sales
- Developed skills in interpretation, sales, and added value service offering
Habilidades
Customer ServiceTechnical SupportSales & UpsellingInterpretation
Publicado en CazVid - 3 jul 2025