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Juan

ÍT helpdesk sales costumer service agent

Currículo em vídeo

ÍT helpdesk sales costumer service agent
I have experience in customer service both I have in what is called billing case support and hybrid meaning that apart from the customers hearing I also offer them extra services I do tech support sales and interpretation also I've been doing this for 12 years

Contato

Hermosillo, Sonora, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Handled billing, support, and customer interactions in call centers for over a decade.

Technical SupportIntermediate

Provided hardware and software troubleshooting and technical assistance in IT environments.

Sales & UpsellingIntermediate

Engaged customers in selling additional services and out-front sales activities.

InterpretationBeginner

Conducted interpretation for client support and communication purposes.

Resumo

Dedicated call center agent with 12 years expertise in customer service, technical support, and sales.

Principais conquistas

  • Gained extensive experience in customer service, billing, and hybrid support roles
  • Provided technical support across IT and call center environments, including out-front sales
  • Developed skills in interpretation, sales, and added value service offering

Habilidades

Customer ServiceTechnical SupportSales & UpsellingInterpretation
Publicado na CazVid - 3 de jul. de 2025
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Contato Juan