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Juan
External Communications Specialist with diverse digital media experience
Contacto
Competencias
Created and managed content strategies across platforms like Facebook, Instagram, WhatsApp.
Produced social media content and supporting materials for organizational communication.
Proposed external and internal communication plans based on organizational needs.
Provided in-person and digital customer service, ensuring positive engagement.
Handled and analyzed statistical data and maintained relevant databases.
Educación
Idiomas
Resumen
Experienced in social media content creation, community management, and communication strategy development across banking, educational, and marketing sectors.
Logros Clave
- Supported the organization of internal and external events at Banco de la República.
- Developed and proposed communication strategies for multiple organizations.
- Managed social media content creation and community engagement for various clients.
Experiencia
Intern
Planning and creating content for the department's external channels (WhatsApp and Facebook)., Copywriter for social media (WhatsApp and Facebook)., Supporting the organization of activities and events both inside and outside the branch., Creating and proposing external communication strategies., Providing customer service in person and through digital channels., Managing statistics and databases.
Community Manager
Planning and creating content for social media (Facebook and Instagram)., Measuring metrics., Customer service through social media.
Junior External Communication Consultant
Analysis of the organization's external communications department., Creation and proposal of internal communication and social media marketing strategy.
Junior Internal Communication Consultant
Diagnosis of the communications department.