Experienced in social media content creation, community management, and communication strategy development across banking, educational, and marketing sectors.
Created and managed content strategies across platforms like Facebook, Instagram, WhatsApp.
Produced social media content and supporting materials for organizational communication.
Proposed external and internal communication plans based on organizational needs.
Provided in-person and digital customer service, ensuring positive engagement.
Culture department at the Bank of the Republic
Planning and creating content for the department's external channels (WhatsApp and Facebook)., Copywriter for social media (WhatsApp and Facebook)., Supporting the organization of activities and events both inside and outside the branch., Creating and proposing external communication strategies., Providing customer service in person and through digital channels., Managing statistics and databases.
Marketing Agency: Reflejo for Business
Planning and creating content for social media (Facebook and Instagram)., Measuring metrics., Customer service through social media.
Office of National and International Relations at the Universidad Autónoma de Bucaramanga
Analysis of the organization's external communications department., Creation and proposal of internal communication and social media marketing strategy.
Creaciones Bordino
High School
Degree in Social Communication with organizational emphasis
Seminar on Office Skills (Word, PowerPoint, and Excel)
POWER SPEAKING y ENGLISH FOR BUSINESS courses (6 months)
Descubre otros profesionales con experiencia similar
Handled and analyzed statistical data and maintained relevant databases.
Diagnosis of the communications department.
Rodrigo Hair Salon