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Juan
Customer Service and Marketing Specialist with diverse experience
Contacto
Competencias
Applied active listening, problem-solving, and communication skills to resolve client issues and enhance customer satisfaction.
Managed billing operations and reviewed contracts to ensure accuracy and compliance.
Developed marketing campaigns leveraging AI for text and multimedia content generation.
Utilized critical thinking and problem-solving skills across customer service and technical contexts.
Educacion
Idiomas
Resumen
Versatile professional experienced in customer service, billing, contract review, and AI-driven marketing strategies.
Logros Clave
- Managed billing operations and handled customer inquiries at NEARSOL
- Led contract reviews and refund processes, ensuring compliance and customer satisfaction
- Implemented marketing strategies utilizing AI tools for multimedia content creation
Experiencia
Customer service agent
Took payments, Solved problems, Issued refunds, Reviewed contracts, In charge of the billing department
Marketing and developer
Marketing through AI text and multimedia generation.