Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Juan
Customer service agent
Contato
Medellín, Antioquia, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExperto
Applied active listening, problem-solving, and communication skills to resolve client issues and enhance customer satisfaction.
Billing and Contract ReviewIntermedio
Managed billing operations and reviewed contracts to ensure accuracy and compliance.
Marketing with AIIntermedio
Developed marketing campaigns leveraging AI for text and multimedia content generation.
Technical Problem SolvingAvanzado
Utilized critical thinking and problem-solving skills across customer service and technical contexts.
Formação acadêmica
High school
Colegio Colombo Británico
Completed 2022
Sound engineering
Escuela de audio y sonido de colombia (EAS)
Completed 2024
Idiomas
EnglishNATIVE
SpanishNATIVE
Resumo
Versatile professional experienced in customer service, billing, contract review, and AI-driven marketing strategies.
Principais conquistas
- Managed billing operations and handled customer inquiries at NEARSOL
- Led contract reviews and refund processes, ensuring compliance and customer satisfaction
- Implemented marketing strategies utilizing AI tools for multimedia content creation
Experiência
Customer service agent
NEARSOL
2023-2024
Took payments, Solved problems, Issued refunds, Reviewed contracts, In charge of the billing department
Marketing and developer
NEARSOL
Marketing through AI text and multimedia generation.
Habilidades
Customer ServiceBilling and Contract ReviewMarketing with AITechnical Problem Solving
Publicado na CazVid - 17 de mai. de 2026