Customer Service and Operations Coordinator with over 8 years of expertise in managing diverse international accounts, logistics, legal support, and legislative processes. Skilled in document management, compliance, and cross-institutional coordination in remote and multicultural environments.
Experience coordinating customer service activities across diverse international and public sectors, including remote environments.
Proficient in managing, verifying, and maintaining operational and legal documents, ensuring accuracy and compliance.
Handled import/export operations, managed customs documentation, and ensured regulatory adherence for international shipments.
Provided legal and legislative support including case management, contract drafting, and legislative documentation.
Concentrix El Salvador
Led remote and on-site operations and customer service coordination for diverse international accounts, including public institutions and non-profit organizations., Managed sensitive information, operational documentation, and strategic case follow-up, ensuring accuracy, compliance with policies,...
Legal Development Services – Remote (Law Firm, Los Angeles, USA)
Provided comprehensive paralegal support in managing legal cases related to disputes between vehicle dealerships, insurers, and consumers., Combined information gathering, case coordination, and compliance oversight to ensure fulfillment of contracts, policies, and claims processes., Maintained...
GRN International Logistics
Directed logistics and administrative operations, managing international transport projects and ensuring compliance with customs regulations., Coordinated import/export operations, optimizing timelines and costs through strategic planning and effective communication with corporate clients.,...
Bachelor’s Degree
Bachelor’s Degree
Higher Education Program
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