Dedicated customer support specialist with over 6 years of experience across tech, security, financial, and healthcare sectors, focusing on customer satisfaction and account management.
Delivered support via email, chat, and phone in various roles, ensuring customer satisfaction.
Managed billing and customer accounts for financial and telecommunications companies.
Engaged in sales and retention activities for security and home services providers.
Provided bilingual medical interpretation and customer support.
Xfinity
Billing, technical support, account management, sales, customer service, customer satisfaction
Vivint Home Security
Retentions and sales
Amazon
Paragon Financial Corp
account management and billing for Global Holdings, receptionist
Minted
emails and chats support, creative design support
Primary
Bachillerato
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Handled customer inquiries across multiple channels, ensuring effective communication.
Interpretia
medical interpreter and customer service
