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Kevin
Financial and Technical Support Professional with 5 years of experience
Video resume
Tech Support Agent
I have experience working on tech support with internet, TV and phone services, I need to create cases and follow up with customers to have their services working and confirm the quality of the service.
Contacto
Guatemala City, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
Competencias
Financial ServicesIntermediate
Handled credit verification, personnel management, and financial product advice at Banco GyT Continental.
Customer SupportIntermediate
Resolved internet, TV, and phone service issues, created support cases, and followed up with customers.
ProgrammingBeginner
Studied Java programming, indicating foundational knowledge or ongoing learning.
Educacion
Diploma de Nivel Primario
Colegio Amanecer
Completed 2003
Idiomas
FrenchCourse
Resumen
Experienced in financial personnel management and technical customer support, with strong problem-solving skills.
Logros Clave
- Managed personnel and ensured goal compliance at Banco GyT Continental.
- Verified credit records to facilitate credit and card approvals.
- Provided technical support for internet, TV, and phone services, resolving customer issues.
Experiencia
Cajero General
Banco GyT Continental
28/12/2011 - 03/2014
Personnel Management, Goal Compliance, Sale and advice of financial products, Verified credit records to approve credits and cards.
Habilidades
Financial ServicesCustomer SupportProgramming
Publicado en CazVid - 3 jul 2025