Kevin

Financial and Technical Support Professional with 5 years of experience

Video resume

Tech Support Agent

I have experience working on tech support with internet, TV and phone services, I need to create cases and follow up with customers to have their services working and confirm the quality of the service.

Contact

Guatemala City, Guatemala, Guatemala

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Financial ServicesIntermediate

Handled credit verification, personnel management, and financial product advice at Banco GyT Continental.

Customer SupportIntermediate

Resolved internet, TV, and phone service issues, created support cases, and followed up with customers.

ProgrammingBeginner

Studied Java programming, indicating foundational knowledge or ongoing learning.

Education

Diploma de Nivel Primario

Colegio Amanecer

Completed 2003

Languages

FrenchCourse

Summary

Experienced in financial personnel management and technical customer support, with strong problem-solving skills.

Key Achievements

Managed personnel and ensured goal compliance at Banco GyT Continental.
Verified credit records to facilitate credit and card approvals.
Provided technical support for internet, TV, and phone services, resolving customer issues.

Experience

Cajero General

Banco GyT Continental

28/12/2011 - 03/2014

Personnel Management, Goal Compliance, Sale and advice of financial products, Verified credit records to approve credits and cards.

Skills

Financial ServicesCustomer SupportProgramming

Published on CazVid - Jul 3, 2025

Contact Kevin