Kholofelo - Administrative & Customer Service Professional with Diverse Experience

Experience in organizing files, maintaining records, and managing office documentation.

Provided customer support, processed transactions, and maintained positive client relations.

Entered, verified, and corrected data across various organizational systems to ensure accuracy.

Proficient in telephone etiquette and multilingual communication (Sepedi, English, IsiNdebele).

Prepared school letters, typed question papers, and assisted visitors., Captured learners’ marks on SA-SAMS system., Operated office equipment and resolved minor issues.

Ensured compliance with COVID-19 safety protocols., Supervised social distancing and managed screening at entrances., Reported suspicious cases and compiled weekly/monthly reports.

Welcomed visitors, answered calls, and distributed mail., Managed refreshments for staff and clients.

Processed sales and handled payments accurately., Provided excellent customer service at checkout points.