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Administrative & Customer Service Professional with Diverse Experience
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Competencies
Experience in organizing files, maintaining records, and managing office documentation.
Provided customer support, processed transactions, and maintained positive client relations.
Entered, verified, and corrected data across various organizational systems to ensure accuracy.
Proficient in telephone etiquette and multilingual communication (Sepedi, English, IsiNdebele).
Operated and maintained office equipment effectively to support administrative activities.
Education
Languages
Summary
Dedicated professional with experience in office administration, customer service, and data management across educational and retail sectors.
Key Achievements
- Prepared school communications and managed student data using SA-SAMS system.
- Supervised social distancing and managed screening during COVID-19 at educational center.
- Handled multiple roles including receptionist, cashier, and data entry clerk, demonstrating versatility.
Experience
Admin Assistant (Volunteer)
Prepared school letters, typed question papers, and assisted visitors., Captured learners’ marks on SA-SAMS system., Operated office equipment and resolved minor issues.
Youth Brigade
Ensured compliance with COVID-19 safety protocols., Supervised social distancing and managed screening at entrances., Reported suspicious cases and compiled weekly/monthly reports.
Receptionist /Tea Lady (Part-Time)
Welcomed visitors, answered calls, and distributed mail., Managed refreshments for staff and clients.
Till Operator
Processed sales and handled payments accurately., Provided excellent customer service at checkout points.
Cashier
Scanned goods, issued receipts, and maintained clean till areas., Assisted customers with queries and refunds.
Data Entry Clerk
Entered and verified client data in company systems., Ensured accuracy and corrected database errors.
Filing Clerk
Organized and archived files, retrieved records on request., Maintained a structured filing system for office efficiency.