Dedicated logistics coordinator and customer service representative with a proven track record of supporting efficient shipping, documentation, and client relations within the logistics and e-commerce sectors.
Supported logistics processes through documentation management, data entry, and communication strategies.
Handled inquiries, resolved issues, and supported financial transactions for e-commerce sellers and carriers.
Managed shipment documentation, including Bills of Lading and Rate Confirmations, to ensure accuracy.
Collaborated on creating communication approaches that improve logistics operations and client relationships.
CloudTrucks
Ensure all documentation for delivered shipments is managed effectively, supporting the accounting department in processing transactions related to logistics operations., Upload documents to the company's internal platforms for proper handling., Provide high level customer service via...
CloudTrucks
Providing sales and shipping solutions to e-commerce sellers., Resolving sellers inquiries, transaction delays, and missing information by addressing client inquiries., Worked within the Factoring department, primarily handling collections on broker payments with past-due invoices., Managed key...
Bachelor's Academic Degree
Cambridge English Level 1 Certificate in ESOL International (First)
Diploma in Business Strategy Management
Seedbed Scholar
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Supported sales and factoring operations through documentation and payment verification processes.
