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Leobardo

Tech Support and Customer Service

Contacto

Monterrey, Nuevo León, Mexico

Disponible en CazVid

Microsoft PackagesAdvanced

Utilized Microsoft Office Suite for documentation, communication, and support tasks

Technical SupportIntermediate

Assisted clients with technical issues, ensuring proper resolution and customer satisfaction

Organizational SkillsIntermediate

Managed workflows and maintained confidentiality in support and sales roles

Analytical SkillsIntermediate

Assessed quality and technical issues to ensure standards and resolve problems

Preparatoria

Mensendick Elementary School and Glendale High-School

Completed 2011

SpanishFluent

EnglishConversational

Dedicated to delivering high-quality technical support and customer service with over 5 years of experience in the telecommunications sector.

Supervised quality control of materials at HQ Control de Calidad
Gained experience in sales through roles at multiple companies including Direct TV, TXU Energy, and Xfinity
Provided technical support leveraging Microsoft Packages and customer service skills

Sutherland Global Sources

Direct TV

TXU Energy

Xfinity

HQ Control de Calidad

HAD TO MAKE SURE ALL MATERIALS THAT WERE BEING USED HAD GOOD QUALITY FOR USE.

Microsoft PackagesTechnical SupportOrganizational SkillsAnalytical Skills

Publicado en CazVid - 17 may 2026