Dedicated to delivering high-quality technical support and customer service with over 5 years of experience in the telecommunications sector.
Utilized Microsoft Office Suite for documentation, communication, and support tasks
Assisted clients with technical issues, ensuring proper resolution and customer satisfaction
Managed workflows and maintained confidentiality in support and sales roles
Assessed quality and technical issues to ensure standards and resolve problems
Sutherland Global Sources
Direct TV
TXU Energy
Xfinity
HQ Control de Calidad
HAD TO MAKE SURE ALL MATERIALS THAT WERE BEING USED HAD GOOD QUALITY FOR USE.
Preparatoria
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