Lilianais a dedicated professional with a bachelor's degree in psychology and 10 years of experience in customer service, sales, and management roles across various outsourcing companies in Costa Rica.
Provided support and assistance to clients in various customer-facing roles across different companies.
Engaged in sales and retention activities, contributing to revenue growth through client interactions.
Assisted in managing front desk and project-related tasks, supporting team operations.
Effectively communicated with clients and team members in a bilingual (Spanish-English) environment.
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Experience in research and data collection through roles with research companies like Harmon Research.
